Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 1, 2024
Introduction
At pixelengine, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. We encourage you to read this policy carefully to understand our practices regarding your personal data.
By using our website and services, you consent to the data practices described in this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or provide us with your personal information.
This Privacy Policy applies to all information collected through our website, mobile applications, and other online platforms operated by pixelengine. We reserve the right to update this policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account on our website
- Subscribe to our newsletter or mailing lists
- Fill out contact forms or inquiry forms
- Participate in surveys, contests, or promotional activities
- Request information about our services
- Download resources or materials from our website
- Apply for job positions or career opportunities
The personal information we may collect includes, but is not limited to:
- Name and contact information (email address, phone number, mailing address)
- Professional information (job title, company name, industry)
- Account credentials (username, password)
- Communication preferences and interests
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and browser information
- Device type, operating system, and screen resolution
- Pages visited, time spent on pages, and click-through rates
- Referring website and exit pages
- Location data (country, city) based on IP address
- Cookies and similar tracking technologies
Third-Party Information
We may receive information about you from third-party sources such as social media platforms, business partners, and data enrichment services. This information may include demographic data, interests, and social media profile information that helps us better understand our users and improve our services.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- • Providing and maintaining our website and services
- • Processing transactions and fulfilling orders
- • Responding to your inquiries and providing customer support
- • Creating and managing your user account
Communication
- • Sending newsletters and promotional materials
- • Notifying you about updates and important changes
- • Providing technical support and assistance
- • Sending service-related notifications
Marketing and Analytics
- • Analyzing website usage and user behavior
- • Improving our services and user experience
- • Personalizing content and recommendations
- • Conducting market research and surveys
Legal and Security
- • Complying with legal obligations and regulations
- • Protecting against fraud and unauthorized access
- • Enforcing our terms of service
- • Resolving disputes and investigating issues
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies). We may also disclose your information to comply with legal processes, protect our rights, or ensure the safety and security of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you of any such change by posting an updated Privacy Policy on our website.
Consent
We may share your information with third parties when you provide explicit consent for such sharing. You have the right to withdraw your consent at any time by contacting us.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of sensitive data in transit and at rest
- Secure servers and data centers with access controls
- Regular security assessments and vulnerability testing
- Employee training on data protection and privacy
- Access controls and authentication procedures
- Backup and disaster recovery protocols
- Monitoring for suspicious activities and security incidents
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. If you have concerns about the security of your information, please contact us immediately.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us understand how you use our website.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytical Cookies: Help us understand website usage
- Functional Cookies: Remember your preferences
- Marketing Cookies: Used for targeted advertising
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website. For more detailed information about our cookie practices, please refer to our separate Cookie Policy.
We also use analytics tools such as Google Analytics to understand how visitors interact with our website. These tools may collect information about your visits to our website and other websites. You can learn more about Google Analytics practices by visiting Google Analytics Terms of Service.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights include:
Right to Access
You have the right to request access to the personal information we hold about you.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal information.
Right to Erasure
You have the right to request deletion of your personal information under certain circumstances.
Right to Data Portability
You have the right to receive your personal information in a structured, machine-readable format.
Right to Object
You have the right to object to processing of your personal information for direct marketing purposes.
Right to Restrict Processing
You have the right to request restriction of processing of your personal information.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on various factors including:
- The nature of the information and the purposes for which it was collected
- Legal and regulatory requirements
- Resolution of disputes and enforcement of agreements
- Legitimate business interests and operational needs
When personal information is no longer needed, we securely delete or anonymize it. We may retain certain aggregated and de-identified information for analytical and business purposes, as this information cannot be used to identify you personally.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your information.
We implement appropriate safeguards such as Standard Contractual Clauses, adequacy decisions, and other legal mechanisms to ensure that your personal information receives an adequate level of protection when transferred internationally.
Children's Privacy
Our website and services are not intended for children under the age of 13 (or the age of consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove such information from our systems as soon as possible. We encourage parents to monitor their children's internet usage and to help enforce this Privacy Policy by instructing their children never to provide personal information without permission.
Third-Party Websites
Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those external websites. We encourage you to review the privacy policies of any third-party websites you visit through our links.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy statements of every website you visit to understand how they collect, use, and share your information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last updated" date at the top of this Privacy Policy
- Post the updated Privacy Policy on our website
- Notify you of significant changes via email or website notice
- Obtain your consent for material changes where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:
Company Information
Company: pixelengine
Address: Bonifacio Global City, Taguig City, Philippines
Contact Details
Phone: +63 917 873 3377
Email: [email protected]
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
We are committed to resolving any privacy concerns you may have and will respond to your inquiries promptly. For urgent matters or data subject requests, please specify this in your communication to ensure we address your request as quickly as possible.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Philippines. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of the Philippines.
If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
This Privacy Policy is effective as of January 1, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.